Last updated: ​ January 2016

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the ​website operated by Jellyfish Grove ("us", "we", or "our").

Your access to and use of the service is conditioned on your acceptance of and compliance with these Terms.  These Terms apply to all visitors, users and others who access or use the service.  By accessing or using the service you agree to be bound by these Terms.  If you disagree with any part of the terms then you should not access the service. 

Copyright Notice
All content appearing on this Web site is the property of: Jellyfish Grove
Copyright © 2016 Jellyfish Grove.  All rights reserved.  As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 Jellyfish Grove.  All rights reserved.

If you wish to purchase any product or service made available through Jellyfish Grove, you may be asked to supply certain information relevant to your purchase including, without limitation, your personal details.  Your personal information will be protected and used for it's intended purposes only.  See Privacy for more information.

Please Note.
Due to the photo transfer process; working with a natural product such as wood, and the way the woodgrain shows through an image, your image will not look as solid in colour and as clean as the original image.  The final product/your piece will have a more aged, faded, natural, rustic, organic feel and appearance. Wood piece sizes are all approximates as well give or take a few millimetres.

Payment Methods
You may purchase merchandise from this Web site by using any one of the payment options available.  Jellyfish Grove reserves the right to change its payment procedures at any time without prior notice to you.

Shipping and Delivery
At this time, Jellyfish Grove ships merchandise to locations within Australia and New Zealand but not to other international locations simply due to shipping costs.  If you would like a Jellyfish Grove Product and are from outside Australia & New Zealand, feel free to contact us before making any purchases for a quote.  The risk of loss, damages and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Customs and import duties may be applied to International orders when the shipment reaches its destination.  Such charges are the responsibility of the recipient of your order and vary from country to country.  Contact your local customs office for details.

Shipping laws are different in each country.  It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products.  Jellyfish Grove is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Returns, Refunds and Cancellations

Jellyfish Grove do not accept returns if you do not like your piece or the photo transfer process, wood characteristics, wood grain and colour toning. A nice piece/print is subjective and not grounds for a return, replacement and or refund.  To be eligible for a return and replacement, the product would have to be considered faulty.  All pieces are handcrafted from start to finish and quality checked along the way, so we have the utmost confidence quality  will not be an issue.  As our pieces are handcrafted, and as such, errors may occur. If this was the case we will consider your request and consider your concerns. Your item needs to have the receipt or proof of purchase.

Jellyfish Grove do not accept returns if you do not like your piece or the photo transfer process, wood characteristics, wood grain and colour toning. A nice piece/print is subjective and not grounds for a return, replacement and or refund.

Each Jellyfish Grove Custom Piece is made to order and once a payment is confirmed, the creation of your Art Work commences.  If you contact Jellyfish Grove before work commences, then we are happy to discuss cancelling your order.

Jellyfish Grove Pricing

Confirmation of price, with respect to items for sale by Jellyfish Grove, cannot be confirmed until you order.  In some cases, some of our products  may be incorrectly priced, despite our best efforts (we are human and this can happen).  If an item is incorrectly priced and you have submitted your order, we will contact you to discuss your options.


All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders.  Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Jellyfish Grove.  Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Jellyfish Grove or any third party, except as expressly granted herein.

Terms of Use
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.  Jellyfish Grove and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Jellyfish Grove believes that customer conduct violates applicable law or is harmful to the interests of Jellyfish Grove and its subsidiaries.

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions.  Jellyfish Grove and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide.

The Terms and Conditions constitute the entire agreement between you and Jellyfish Grove with respect to this Web site.  The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Jellyfish Grove with respect to this Web site.  No modification of the Terms and Conditions shall be effective unless it is authorized by Jellyfish Grove.  If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled Jellyfish Grove.  Jellyfish Grove has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.  You further acknowledge and agree that Jellyfish Grove shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any  such content, goods or services available on or through any such web sites or services.

Jellyfish Grove operates This section informs you of our policies regarding the collection, use and disclosure of  Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site.  By using the Site, you  agree to the collection and use of information in accordance with this policy.

Information Collection And Use - Privacy
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.  Personally identifiable information may include, but is not  limited to your name ("Personal Information").

Log Data - Privacy
Like many site operators, we collect information that your browser sends whenever you visit our Site  ("Log Data").  This Log Data may include information such as your computer's Internet Protocol ("IP") address,  browser type, browser version, the pages of our Site that you visit, the time and date of your visit,  the time spent on those pages and other statistics.  In addition, we may use third party services such as Google Analytics that collect, monitor and  analyse this.

Communications - Privacy
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
Cookies - Privacy

Cookies are files with small amount of data, which may include an anonymous unique identifier.  Cookies are sent to your browser from a web site and stored on your computer's hard drive.  Like many sites, we use "cookies" to collect information.  You can instruct your browser to refuse all  cookies or to indicate when a cookie is being sent.  However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security - Privacy
The security of your Personal Information is important to us, but remember that no method of  transmission over the Internet, or method of electronic storage, is 100% secure.  While we strive to  use commercially acceptable means to protect your Personal Information, we cannot guarantee its  absolute security.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.  If a  revision is material we will try to provide at least '​30 days' notice prior to any new terms  taking effect.  What constitutes a material change will be determined at our sole discretion.

Gift Vouchers
  • Gift Vouchers cannot be refunded or used to obtain cash.
  • You are responsible for the use and safety of your Jellyfish Grove Gift Voucher, and are liable for all transactions made with your voucher. Treat your voucher like you would cash.
  • We have no obligation to replace or refund value for lost, stolen, damaged or deleted vouchers.
  • If you wish to make a purchase for an amount that exceeds the Voucher Value, you must pay the excess using another payment method.
  • Vouchers must be used in one transaction.  If the full balance of the voucher is not redeemed in one transaction no subsequent vouchers will be issued and the balance will be void.
  • Vouchers will expire 12 months from the date of issue.
  • Jellyfish Grove reserves the right to change any terms contained in the terms of use at any time.

Contact Us
If you have any questions about these Terms, please contact us.